Terms and Conditions
"We" "CarSparkPlugs.com" and "us" when referred to within these terms and conditions are CarSparkPlugs.com
"You" when referred to within these terms and conditions are you, the user and customer of CarSparkPlugs.com.
Welcome to CarSparkPlugs.com Web Site ("CarSparkPlugs.com"). Please read carefully our Terms of Business which governs your use of our Web Site. By using this Site and placing a order, you are agreeing to them.
Copyright & Trademark
This Site is owned and operated by CarSparkPlugs.com. The material contained on this Web Site, including all design, text, graphics, selection and arrangement of content and all other information on this Site are copyright CarSparkPlugs.com or its licensees, content providers or technology providers. All rights reserved.
Permission is granted to copy, print and distribute in hard copy sections of this Site for the purpose of browsing and shopping or for placing an order at CarSparkPlugs.com. Any unauthorised use of the material on this site without the prior permission of CarSparkPlugs.com may violate copyright, trademark and other applicable laws.
CarSparkPlugs.com respects all relevant trademarks which are marked accordingly.
No contract shall subsist between you and CarSparkPlugs.com for the sale by it to you of any product unless and until CarSparkPlugs.com accepts your order by sending you a VAT invoice. Your order confirmation is for your convenience only and does not constitute an acceptance of your order. That acceptance will be deemed complete and will be deemed for all purposes to have been effectively communicated to you at the time CarSparkPlugs.com sends the email to you (whether or not you receive that email).
Title in the goods shall not pass to the customer until all sums due from the customer to the supplier on any account have been paid.
"List Price" - any "list price" used on this Site represents the manufacturers' suggested selling prices and may not be indicative of the prevailing selling prices at any specific time and place in your area.
"Our Price" - despite our careful attention to pricing, an item could be mis-priced inadvertently. If an item's correct price is lower than our quoted price, we will charge the lower (correct) amount and deliver the item to you. If an item's correct price is higher than our quoted price, CarSparkPlugs.com shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. However, we might at our discretion decide to honour the lower (incorrect) price and send the item in order not to cause you inconvenience.
You "Save" - all references to your "savings" on this Site are based on your average savings relative to the "list price" excluding the VAT calculation.
We will dispatch your order within normal working hours the same business day from receipt of the order if we receive your order before 2pm. If your order is received after 2pm, we will dispatch the order the next working day within normal working hours.
Please note: 'Non Insured' delivery services can not be tracked by us and therefore
claims for loses can not be made and refunds for lost parcels will not be issued.
Please allow up to 5 working days for delivery, if for any reason your order has not arrived after this time period and an 'Insured' delivery service was selected,
we will investigate it with the courier. If your order has not arrived at 14 days from purchase date, you may at your option cancel your order and we will provide you with a full refund or ask for it to be re-sent.
Delivery times are displayed during the checkout process. Delivery times shown
on checkout are estimated on previous experience with the chosen courier. In
some cases, delivery can be delayed with the courier for an extra day or two, this
is beyond our control. Please consider this before contacting us with a delivery
query or tracking investigation request.
Delays with couriers caused by weather, strike action or any other reason beyond
our control, the shipping charges or costs will not be refunded.
EU Member Countries
Austria, Belgium, Bulgaria, Cyprus, Czech Republic, England, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and United Kingdom are members of the European Union and must pay tax (V.A.T.) @ 17.5%.
V.A.T free orders must be delivered to an address outside the EU. Orders from non-EU residents to be delivered within the EU do not qualify.
Customers who live in non European Union countries may be liable for import duty. Please check with your local customs department if you are in doubt. We do not offer refunds on packages returned as a result of failure to pay the import duty or taxes.
We may contact you periodically to communicate promotions and special offers. As per the Privacy and Electronic Communications Regulations Act (PECR) 2003, on every communication a valid 'opt-out' option will be provided.
Orders can be returned to us for a full refund within 15 days after the purchase date. Unless www.CarSparkPlugs.com are at fault, original purchase and return postal charges will not be refunded. Spark plugs which have been fitted, gapped or are
not fit for re-sale, will not be refunded (our decision is final). A re-stocking handling fee of 15% of the original invoice total maybe charged on returned orders, please contact us to check to see if this qualifies in your case.
Any information provided on this website is for general guidance only. It does not constitute any contractual term, representation or warranty. As such, CarSparkPlugs.com takes no responsibility in respect of any claim, labour or otherwise, whatsoever and howsoever caused arising from use of any information on this website or parts supplied by us. Prices may be subject to change without notice. Our listing a part does not guarantee its availability.
TO THE FULLEST EXTENT PERMITTED AT LAW, CarSparkPlugs.com IS PROVIDING THIS WEB SITE AND ITS CONTENTS ON AN "AS IS" BASIS AND MAKES NO (AND EXPRESSLY DISCLAIMS ALL) REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH RESPECT TO THIS WEB SITE OR ITS CONTENTS INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN ADDITION, CarSparkPlugs.com DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THIS WEB SITE IS ACCURATE, COMPLETE OR CURRENT.
In an effort to provide our customers with the most current information, price and availability information is subject to change without notice.
Save in respect of your statutory rights under the Sale of Goods Act 1977 (as amended) and the Unfair Contracts terms Act 1977 and save in respect our guarantee, we shall not be liable to you by reason of any implied warranty, condition or other term, or any duty at common law, or under these terms of our contract with you, for any indirect, special or consequential loss or damage (whether for loss of profit or otherwise), costs, expenses or other claims for compensation whatsoever (whether caused by our negligence) which arise out of or in connection with the supply of the goods or their use by you.